Schedule Field Service

The New World Scheduler Field Service scheduler is designed to help the Service Overseer schedule the congregation Field Service arrangements.

To access the Field Service scheduler, click Schedule > Field Service

New World Scheduler Field Service Scheduler Field Service Menu

Schedule Field Service

  • Note: Field Service Meetings can be scheduled 2 full months in advance.
  1. Click Schedule > Field Service
  2. Select the Week you want to schedule
  3. Optionally, select and Load a Week Template
  4. On the schedule, select the desired Day and Time of Day
    • E.G. Saturday AM
  5. On the left, you will see a list of Field Service Meetings for that day
  6. Click + to Add a Field Service Meeting
  7. Click to remove a Field Service Meeting
New World Scheduler Schedule Field Service and Field Service Meetings

Add or Edit Field Service Meetings

  1. Click Schedule > Field Service
  2. Select the Week you want to schedule
  3. On the schedule, select the desired Day and Time of Day
    • E.G. Saturday AM
  4. Under Field Service Meetings, click + to Add a Field Service Meeting, or select a Field Service Meeting to edit
  5. Set the Time
    • Note: Field Service Meetings must have a Time or they will be deleted
  6. Optionally, select the Groups who will attend this Field Service Meeting
    • Note: By default, all groups are selected. You can also select multiple groups.
  7. Optionally, select the Location
    • Note: To add or edit locations, click the Edit button
    • Note: Only the Location Name will show on the schedule view, but the address, link and notes can be optionally included when printing.
  8. Optionally, select the Conductor
  9. Optionally, select the Custom Assignment or Custom Duty person
  10. Optionally, select the Territory.
  11. Optionally, enter some Notes
    • E.G. instructions, material to cover, etc.
New World Scheduler Schedule Field Service and Field Service Meetings

Field Service Reminders and Notifications

Quick Steps

The following Quick Steps are available to the Service Overseer:

  • Send Field Service Assignment Reminders
  • Create Service Overseer Visit Event
  • Send Territory Coverage to all elders
  • Send Group Checked Out Territories to Group Overseers

NW Publisher app

Field Service schedules and upcoming Field Service assignments can be sent to and displayed on the NW Publisher app, along with Notifications and Reminders.

Field Service Templates

As Field Service Schedules don’t change very often, you can save your Weekly Field Service arrangements as a Week Template and re-use this Template on other weeks.

Save a Field Service Template

  1. Click Schedule > Field Service
  2. Schedule Field Service for the selected week, including adding all Field Service Meetings
  3. Under Week Template, enter a Template Name
  4. Click Save

Load a Field Service Template

  1. Click Schedule > Field Service
  2. Select the desired Week
  3. Under Week Template, select a Week Template
  4. Choose how many weeks to apply this template to
  5. Click Load
    • Note: All existing Field Service meetings for those weeks will be overwritten

Edit an existing Field Service Template

  1. Click Schedule > Field Service
  2. Load a Field Service Template
  3. Make changes to the Field Service Meetings
  4. Save the Field Service Template
    • Note: If you use the same Template Name, the existing template will be overwritten. Otherwise a new template will be created.

Locations

Locations are used when scheduling Field Service Meetings, Group Field Service Meetings and the Circuit Overseer Visit.

Click the Edit button to add or edit Locations.

NW Scheduler Schedule Field Service Public Witnessing Locations

Add Locations

  1. Click New
  2. Enter the Name
  3. Enter the Address
  4. Optionally, enter a Link

Remove Locations

  1. Select the location
  2. Click Delete

Zoom Locations

New World Scheduler Locations has been designed to be as flexible as possible. To schedule Zoom field service meetings you can create Zoom Locations, there are several ways to do this:

Option 1

  1. Set the Location Name to Zoom <ID>
  2. Set the Location Address to the Zoom Password
  3. Set the Location Link to the Zoom Link
New World Scheduler Congregation Locations and Circuits Zoom Location Option 1

Option 2

  1. Set the Location Name to Zoom <NAME>
  2. Set the Location Address to the Zoom ID and Zoom Password
  3. Set the Location Link to the Zoom Link
New World Scheduler Congregation Locations and Circuits Zoom Location Option 2

Create, Edit or Delete Territories (Maps)

Zoom Field Service Meetings

See Congregation > Circuits and Locations > Zoom Locations

Alternately, for hybrid Field Service Meetings you could use the Notes field to specify the Zoom ID

Common Questions and Problems

Field Service Meetings can be scheduled up to 2 months in advance. There is no way to schedule further into the future, nor is this necessary. All dates in New World Scheduler automatically update as time passes.

Yes, Field Service Meetings may optionally include a Group, or multiple Groups.

Simply tick which Groups will attend this Field Service Meeting.

Yes, you can schedule a Custom Assignment (or Custom Duty) for Field Service Meetings.

Please carefully re-read the section Schedule Field Service Meetings above.

Field Service Meetings must have a Time or it they will be deleted. Obviously you cannot hold a Field Service Meeting without a time.

When printing or saving Field Service Groups, you may tick Include Field Service Meetings. This shows the field service arrangements for each group.

This data comes from Group Field Service Meetings found in Schedule > Field Service for this week only. You must have Field Service Meetings scheduled for this week and allocated to a Group, or nothing will print.

When printing or saving Field Service Groups, you may tick Include Addresses. This includes addresses of Field Service Meetings.

This data comes from the Location of the Group Field Service Meetings found in Schedule > Field Service for this week. You must have Field Service Meetings scheduled for this week and allocated to a Group, and they must have a Location with an Address, or nothing will print.

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