Help & Support explains how to use New World Scheduler, how to solve problems, and answers many questions about New World Scheduler. Help & Support is our main method of support and you should please carefully check Help & Support before contacting us.
Please carefully select your reason for contacting us:
We are sorry to hear you're having a problem with New World Scheduler!
If you want to import your data from Majestics KHS, please complete the form below and we will provide instructions.
If you need to import data from other programs, such as Hourglass app, TSWin, CLM Explorer, etc, or from CSV file, please see .
I have a KHS Data Exchange File
Unfortunately, it is not possible to import a Majestic KHS Data Exchange file from another congregation into New World Scheduler. KHS encrypts their Data Exchange files, which prevents other software programs from importing. You could contact KHS and kindly ask them to stop doing this and allow this data to be shared with other programs.
At this time, it is only possible to import your own KHS data into NW Scheduler.
We are only able to accept suggestions from users who have been registered for at least 3 months and who are willing to provide screenshots, diagrams or pictures.
There are several reasons for this:
- We receive many suggestions from brothers who have only just started using New World Scheduler and therefore do not understand why we made certain design decisions. Please first try using New World Scheduler the way it was designed for several months before making suggestions. While it may be different to the way you used to do things, you will likely find it is simpler and easier.
- We receive many suggestions for things that New World Scheduler can already do. This is likely because brothers did not take the time to fully understand the software.
- We receive many vague or incomplete suggestions and it takes considerable time to understand what is being asked.
We kindly ask brothers please only submit a suggestion if:
- You have already registered and been registered for at least 3 months
- You have carefully checked Help & Support and confirmed that this feature does not already exist.
- You have carefully checked Frequently Asked Questions and confirmed that this feature does not already exist.
- You are willing and able to provide detailed screenshots, diagrams or pictures for EACH suggestion.
We greatly appreciate all the loving, kind, positive feedback and appreciation we receive, and we thank you for taking the time to write to us.
Why do we ask users to first carefully check Help & Support?
Software development and support is very expensive and very time-consuming. Despite this, we try very hard to keep our registration costs as low as possible. This allows many more brothers, even in poorer countries, to benefit from New World Scheduler.
An important way we keep our registration cost so low is by asking users to please first carefully check Help & Support, which provides answers and solutions to almost every question or problem.
Did you know?
New World Scheduler contains at least twice as many features as other software programs, yet is less than half the cost. For example:
New World Scheduler: $11
Majestic KHS: $25
CLM Explorer: $25
OCLM Software: $25
Congregation with 5 elders (COBE, Secretary, LMMO, Field Service Overseer, Public Talk Coordinator)
New World Scheduler: $30 (unlimited users)
Majestic KHS: $125
CLM Explorer: $50 (only COBE and LMMO)
OCLM Software: $50 (only COBE and LMMO)
Additionally, New World Scheduler has a Limited Financial Means registration of only $2 that is available to those who are of limited financial means and cannot afford the normal registration.