Import Problems

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Minor Problems

If you experience minor problems importing data, such as some data missing or incorrect, there is likely nothing we can do.

There are usually some data incompatibilities between different software programs.

Likely it will only take a few minutes to add or edit any missing or incorrect data.

Major Problems

If you experience major problems importing data:

  1. Visit Downloads to download and install the latest Minor Version of New World Scheduler
  2. Ensure you are clicking the correct Import button
    • Example 1: if Importing from KHS, do not select Import from CSV.
    • Example 2: If importing from Territory Helper, do not select Import from CSV.
  3. Carefully re-read the Import Instructions and ensure you carefully follow each step 100% accurately
  4. Carefully check the Import Log to see what data did or didn’t import, and why
  5. Click Help > Contact Us > Problem > Importing
    • Note: You must please include the Import Log and multiple detailed screenshots of all steps you performed
    • REPEAT: You must please include the Import Log and screenshots of each step you performed. If you do not, there is nothing we can do. *Please do not contact us unless you follow these instructions*

Importing Territories Limitations

If you are importing Territories that countian Boundaries (Maps), you can import up to 10 Territory boundaries to evaluate this feature before deciding whether to purchase a Congregation Gold License.

If you are importing Territory Addresses, you can add up to 20 addresses to evaluate this feature before deciding whether to upgrade.

A Congregation Gold License can import up to 1000 territories and unlimited addresses.

Additional Help

Import Data

Import from Program

Export Data

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