Import Problems

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Minor Problems

If you experience minor problems importing data, there is likely nothing we can do. There are some data incompatibilities between different software programs. Likely it will only take a few minutes to fix up your data or enter any missing data.

Major Problems

If you experience major problems importing data:

  1. Visit Downloads to download and install the latest Build version of New World Scheduler
  2. Ensure you are clicking the correct Import button
    • Example 1: if Importing from KHS, do not select Import from CSV.
    • Example 2: If importing from Territory Helper, do not select Import from CSV.
  3. Carefully re-read the Import Instructions and ensure you carefully follow each step 100% accurately
  4. Carefully check the Import Log to see what data did or didn’t import, and why
  5. Click Help > Contact Us > Problem > Importing
    • Note: You must please include the Import Log and multiple detailed screenshots
    • REPEAT: You must please include the Import Log. If you do not include the Import Log there is nothing we can do. *Please include the Import Log.*

Importing Territories Problems

If you are importing Territories that countian Boundaries (Maps), you can import up to 10 Territory boundaries to evaluate this feature before deciding whether to purchase a Congregation Gold License.

If you are importing Territory Addresses, you can add up to 20 addresses to evaluate this feature before deciding whether to upgrade.

A Congregation Gold License can import up to 1000 territories and unlimited addresses.

Additional Help

Import Data

Import from Program

Export Data

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