Please carefully check both Congregation Sharing Help and Common Sharing Questions and Problems before contacting us.
If you have not yet started using New World Scheduler, please also check our Frequently Asked Questions.
Our Help & Support pages provide comprehensive information about how to use New World Scheduler and how New World Scheduler works. This is our primary method of support. We do not provide training or support about how to use New World Scheduler, or how to use any feature or function, as this is already explained in Help & Support.
Our Help & Support pages also provide answers on how to solve almost every problem you may have.
If Help & Support does not explain how to do something, this likely means it cannot be done in New World Scheduler. Please feel free to submit a Suggestion if you feel we should add this feature.
Please Confirm
Do you receive a Sharing Connection error?
- Please first carefully follow each step in Common Sharing Questions and Problems > Connection Errors
Do you have data or syncing problems?
- Please first carefully follow each step in Congregation Sharing Data or Syncing Problems
Do you have questions about how Congregation Sharing works?
Are you unsure what your Congregation ID, Sharing Region, Password or Sharing Member PIN is?
- Please carefully read Common Sharing Questions and Problems > IDs, Passwords and PINs
Contact Us Form
If you have carefully checked Help & Support and have a problem that is not explained anywhere on our website, please complete this Contact Us Form to contact us.
Why do we ask users to first carefully check Help & Support?
Software development and support is very expensive and very time-consuming. Despite this, we try very hard to keep our registration costs as low as possible. This allows many more brothers, even in poorer countries, to benefit from New World Scheduler.
An important way we keep our registration cost so low is by first asking users to please carefully check Help & Support. Those pages provide answers to almost every question or problem.
Did you know?
New World Scheduler contains at least twice as many features as other software programs, yet is less than half the cost. For example:
Individual user
New World Scheduler: $10
Majestic KHS: $25
CLM Explorer: $25
OCLM Software: $25
Congregation with 5 elders (COBE, Secretary, LMMO, Field Service Overseer, Public Talk Coordinator)
New World Scheduler: $30 (unlimited users)
Majestic KHS: $125
CLM Explorer: $50 (only COBE and LMMO)
OCLM Software: $50 (only COBE and LMMO)
Additionally, New World Scheduler has a LIMITED FINANCIAL MEANS registration of only $2 that is available to anyone who cannot afford Individual registration, not just pioneers or special full-time servants.