Contact Us - Suggestion

Please only complete this form if you are a registered user who has been using New World Scheduler for at least 3 months, and if you have carefully checked Help & Support and Frequently Asked Questions.

New World Scheduler was created out of love for the friends, therefore when writing your message please be guided by bible principles such as “Let your words always be gracious, seasoned with salt” (Colossians 4:6) and “Thoughtless speech is like the stabs of a sword, But the tongue of the wise is a healing.” (Proverbs 12:18).

We carefully evaluate each suggestion and feature request for possible inclusion in New World Scheduler. As you can understand, we cannot include every feature. We need to balance simplicity with functionality. New World Scheduler is also designed for the world-wide brotherhood, not just certain western countries. We also prioritise features that are requested by many congregations.

If we decide to implement your suggestion or feature request, it will appear in a future version of New World Scheduler. As we receive many requests, it can sometimes take many months for a feature to appear after requested.

We appreciate all suggestions and requests, but are unable to say if and when any particular feature will appear.

Contact Us - Suggestion

This form is if you have a suggestion or feature request.

We are only able to accept suggestions from brothers who have been registered for at least 3 months, and who are willing to provide a detailed suggestion report (which includes multiple screenshots, diagrams or pictures), and who are willing to first consult with others.

There are several reasons for this:

  1. We receive many suggestions from brothers who have only just started using New World Scheduler and therefore do not understand why we made certain design decisions. Please first try using New World Scheduler the way it was designed for several months before making suggestions. While it may be different to the way you used to do things, you will likely find it is simpler and easier.
  2. We receive many suggestions for things that New World Scheduler can already do. This is likely because brothers did not take the time to fully understand the software.
  3. We receive many vague or incomplete suggestions and it takes considerable time to understand what is being asked.
  4. We receive many suggestions that are simply personal preferences of a single person or single congregation. We write software for the worldwide brotherhood, not a single congregation.

We kindly ask brothers please only submit a suggestion if:

  1. You have already registered and been registered for at least 3 months
  2. You have carefully checked Help & Support and confirmed that this feature does not already exist.
  3. You have carefully checked Frequently Asked Questions and confirmed that this feature does not already exist.
  4. You are willing and able to provide detailed Suggestion report, which includes multiple screenshots, diagrams or pictures for EACH suggestion.
  5. Have first consulted with other elders, including those in other congregations, circuits or countries. We write software for the worldwide brotherhood, not a single congregation.

We understand some brothers do not want to follow these steps. That is fine, please do not submit a suggestion.

Note: As mentioned above, it is a STRICT REQUIREMENT to please provide screenshots, diagrams or pictures clearly describing EACH suggestion and how it might work.

If you do not do this, your suggestion will be automatically deleted.

Scroll to Top